Cookie policy

  1. What is the purpose of this Cookie Policy? 

This is Remove Insul's policy regarding the use of cookies on our website.  This Cookie Policy is intended to inform you, thus allowing you to manage your cookie settings, and must always be read in combination with our Legal Disclaimer and Privacy Policy. 


  1. What are cookies and why are they used? 

Cookies are small information files that are stored on the hard drive of your computer or mobile device, via your browser, to which the Belgian Electronic Communications Act (transposition of the European e-Privacy Directive) applies. 

Some of the cookies we use on our Websites are essential for the proper technical operation of the Websites, while other cookies help us to provide a better, faster and safer user experience. 

Cookies are often divided into the following categories: 

  • “Session cookies”: cookies that are automatically deleted when the user closes the browser, 

  • “Permanent cookies”: cookies that remain stored on the user’s terminal equipment for a specific storage period (cookies can expire e.g. after several minutes, days or even years),  

  • “First-party cookies”: cookies developed and installed by the website operator himself, and 

  • “Third-party cookies”: cookies installed by a website belonging to a domain that is different from the domain displayed in the address bar of the website in question. 


  1. What type of cookies do we use? 

Below is a list of the cookies we use:  


Type of cookie                   Purpose of cookie                                    Name of cookie                   First- or third-party cookie            Storage period

Functional                          Website operation                                   laravel_session                    First-party cookie                          2 hours

Functional                          Website operation                                   XSRF-TOKEN                      First-party cookie                          2 hours

Statistical                           Google Analytics                                      _ga                                       Third-party cookie                        2 years

Statistical                           Google Analytics                                      _gid                                      Third-party cookie                         24 hours

Statistical                           Google Analytics                                      _utma                                   Third-party cookie                         2 years           

Statistical                           Google Analytics                                      _utmx                                   Third-party cookie                         18 months

Statistical                           Google Analytics                                      _utmxx                                  Third-party cookie                         18 months

Statistical                           Google Analytics                                      _utmz                                   Third-party cookie                          6 months

Statistical                           Google Analytics                                     G_ENABLED_IDPS              Third-party cookie                          -


  1. How do you manage remove these cookies?  

All major internet browsers offer the possibility to manage any cookies installed on your computer or mobile device.  

If you do not want these Websites to install cookies on your computer or device, you can easily restrict this or delete cookies by changing the settings of your mobile device or browser. Often, the settings of your mobile device or browser also allow you to be alerted when receiving a cookie on your computer or device, thus allowing you to decide whether or not to accept this cookie.  

We must point out that if you disable certain cookies used by us, it is possible that certain components of our Websites will not function properly and you will no longer have an optimum browsing experience.  


  1. Amendments to this policy  

From time to time it may be necessary to amend this Cookie Policy, for instance when using new features on our Websites. We therefore recommend you to regularly consult this Cookie Policy. Important amendments will always be announced on our Websites.  

This version of the Cookie Policy was last amended on June 19, 2018. 


  1. Contact 

If you have any questions, remarks or complaints about this Cookie Policy, please do not hesitate to contact us by e-mail on